11 Aug 2019
We intuitively understand that our reputation is extremely important. It takes a long time to develop a good reputation, but it can be destroyed almost instantly. Reputation is an important component of individual social capital since it relates to trustworthiness and a range of other factors. We may think that our reputation is solely the […]
27 Apr 2018
Many managers report feeling powerless to the influence of negative organisational culture There is no shortage of information about how to create a positive organisational culture or affect cultural change within an organisation. But what if you’re not the CEO or General Manager and you don’t feel like you have the power to create that […]
04 Jan 2018
You’ve finally enticed a extremely talented and highly sought-after professional to join your organisation, but now you’re going to drop them in the barrel with all the other fish and see how they swim… Our recruits enter their new organisation as outsiders who have to ‘learn the ropes’. But what if your organisation has some […]
24 Oct 2017
Your workplace has norms that govern appropriate behaviour, even if you are may not fully aware of them. All workplaces do. When humans interact social norms are developed and these norms are enforced by social sanctions. A sanction is a reaction from others to the behaviour of an individual or group. In general sanctions for […]
14 Oct 2017
The role of celebration in organisational culture and social capital improvement How success and milestones are acknowledged and celebrated in an organisation has significant implications for organisational social capital and culture, and therefore performance. Consider the dichotomy between tall poppy syndrome and a congratulatory back slap culture. These are two very different ways in which
04 Oct 2017
Firstly, it should come as no surprise that some individuals exert more influence on the culture of a group than others. I am sure that all teachers, trainers and facilitators are very aware of this phenomenon since they have to manage culture to get the most from the group. I have had numerous lengthy discussions […]
30 Sep 2017
Change in organisations can be difficult, even traumatic for employees but change is required for improvement and ongoing success. In many workplaces there are people who are objectionists – I suspect this is not a real word but used here to describe people who regularly take objection to change initiatives. Therefore they are objection-ist. I’ve […]
28 Sep 2017
Social interaction in our workplaces is increasingly important as automation replaces simple tasks, pushing our workers into more knowledge-based and management roles. The knowledge economy relies on social interaction and cultures that promote and facilitate these interactions. Research suggests we are seeing a decrease in empathy and increase in narcissism, particularly in our young people.
20 Aug 2017
Are you already measuring social capital through your employee satisfaction survey without knowing it? Many of the questions we typically ask in employee satisfaction surveys actually reveal a lot about our organisation’s social capital. A simple view of social capital is the extent of organisational connectedness – how many people know each other and how […]
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