04 Oct 2017
Firstly, it should come as no surprise that some individuals exert more influence on the culture of a group than others. I am sure that all teachers, trainers and facilitators are very aware of this phenomenon since they have to manage culture to get the most from the group. I have had numerous lengthy discussions […]
20 Aug 2017
Are you already measuring social capital through your employee satisfaction survey without knowing it? Many of the questions we typically ask in employee satisfaction surveys actually reveal a lot about our organisation’s social capital. A simple view of social capital is the extent of organisational connectedness – how many people know each other and how […]
09 Aug 2017
Many modern businesses are very good at maximising profit by finding efficiencies and reducing costs. I’ve heard the phrase “do more with less” too many times to count and it normally means employees will be burdened with more responsibilities without further reward. This can result in increased profits but it can also destroy social capital […]
26 Jun 2017
Measuring social capital in organisations may be like holding up a magnifying glass on existing problems – it’ll reinforce whatever it sees. The most important elements of organisational social capital are often not in the forefront of our minds. We’re generally not fully aware of the organisational culture: the norms, values, attitudes and beliefs, and […]
26 Apr 2017
The key factor that separates the highly successful companies from the rest is not what it used to be – now it is social capital. It is not their physical assets, or their product, or even the talent of their employees. It is the way the talent, the product and the physical assets can be […]
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