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Using employee surveys to measure social capital in your organisation

Are you already measuring social capital through your employee satisfaction survey without knowing it? Many of the questions we typically ask in employee satisfaction surveys actually reveal a lot about our organisation’s social capital. A simple view of social capital is the extent of organisational connectedness – how many people know each other and how […]

Has economic rationalism destroyed social capital in our workplaces?

Many modern businesses are very good at maximising profit by finding efficiencies and reducing costs. I’ve heard the phrase “do more with less” too many times to count and it normally means employees will be burdened with more responsibilities without further reward. This can result in increased profits but it can also destroy social capital […]

Does social capital measurement magnify existing problems?

Measuring social capital in organisations may be like holding up a magnifying glass on existing problems – it’ll reinforce whatever it sees. The most important elements of organisational social capital are often not in the forefront of our minds. We’re generally not fully aware of the organisational culture: the norms, values, attitudes and beliefs, and […]

Corporate social capital, the true value of a successful company

The key factor that separates the highly successful companies from the rest is not what it used to be – now it is social capital. It is not their physical assets, or their product, or even the talent of their employees. It is the way the talent, the product and the physical assets can be […]

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