What is Relational Social Capital?
Relational social capital is a dimension of social capital that relates to the characteristics and qualities of personal relationships such as trust, obligations, respect and even friendship. The key aspects of the relational dimension of social capital are trust and trustworthiness, norms and sanctions, obligations and expectations, and identity and identification.
Relational social capital is one of three dimensions of social capital, the others being structural and cognitive social capital. The distinction between structural, cognitive, and relational social capital was made by Janine Nahapiet and Sumantra Ghoshal and forms the most widely used and accepted framework for understanding social capital. These dimensions are conceptual distinctions that are useful for analytic convenience but in practice social capital involves complex interrelations between the three dimensions.
|Social structure||Shared understandings||Nature and quality of relationships|
The relational dimension of social capital refers to the nature and quality of the relationships that have developed through a history of interaction and plays out in behavioural attributes such as trustworthiness, shared group norms, obligations and identification.
Relational social capital is the affective part as it describes relationships in terms of interpersonal trust, existence of shared norms and identification with other individuals. The relational dimension deals with the nature or quality of networks or relationships.
Nahapiet and Ghoshal (1998) identified that the key aspects of relational social capital are trust and trustworthiness, norms and sanctions, obligations and expectations, and identity and identification.
The relational dimension encourages normative behaviour based on trust, reciprocity, obligations and expectations. A core facet of relational social capital is associability – the willingness to subordinate individual goals to collective goals.
There is overlap between cognitive and relational social capital and this can cause confusion for some people. For example, trust and trustworthiness are typically described as parts of the relational dimension. Trust can be is an attribute of a relationship, but trustworthiness remains an attribute of the actors involved so may be more appropriately conceptualised as cognitive social capital. Both cognitive and relational social capital are intangible and stem from observation, perception, and opinion so are highly subjective and variable between individuals and contexts. Both forms arise from the mental rather than the material realm, so both are ultimately cognitive, leading some authors to conceptualise both dimensions together resulting in only two dimensions of social capital: structural and cognitive.
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Tristan Claridge has a passion for technology, innovation and teaching. He is an academic and entrepreneur, and he uses his cross-discipline knowledge and experience to solve problems and identify opportunities. He has bachelors and masters degrees from the University of Queensland in Australia. He has qualifications in environmental science, social theory, teaching and research, and business management.
Tristan is dedicated to the application of social capital theory to organisations. His diverse experience in teaching, research, and business has given him a unique perspective on organisational social capital and the potential improvements that can be achieved in any organisation.