This presentation aims at contributing to the research about the impact of the digitalization on business models. Intensive introduction of information and communication technologies in public services changes the interaction between various actors and created new forms of networking (Jafari, Moharami, 2019). Digitalization of the social capital enabled to link together the communities that otherwise would be confronted with the risk of being disconnected (Circular Conversation, 2020).
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The International Social Capital Association is an international non-profit member-based association devoted to advancing the research on and the application of the social capital concept for the benefit of all.