04 Jan 2018
You’ve finally enticed a extremely talented and highly sought-after professional to join your organisation, but now you’re going to drop them in the barrel with all the other fish and see how they swim… Our recruits enter their new organisation as outsiders who have to ‘learn the ropes’. But what if your organisation has some […]
02 Jan 2018
The difference between bonding and bridging social capital relates to the nature of the relationships or associations in the social group or community. Bonding social capital is within a group or community whereas bridging social capital is between social groups, social class, race, religion or other important sociodemographic or socioeconomic characteristics. The bonding/bridging distinction
24 Oct 2017
Your workplace has norms that govern appropriate behaviour, even if you are may not fully aware of them. All workplaces do. When humans interact social norms are developed and these norms are enforced by social sanctions. A sanction is a reaction from others to the behaviour of an individual or group. In general sanctions for […]
14 Oct 2017
The role of celebration in organisational culture and social capital improvement How success and milestones are acknowledged and celebrated in an organisation has significant implications for organisational social capital and culture, and therefore performance. Consider the dichotomy between tall poppy syndrome and a congratulatory back slap culture. These are two very different ways in which
04 Oct 2017
Firstly, it should come as no surprise that some individuals exert more influence on the culture of a group than others. I am sure that all teachers, trainers and facilitators are very aware of this phenomenon since they have to manage culture to get the most from the group. I have had numerous lengthy discussions […]
30 Sep 2017
Change in organisations can be difficult, even traumatic for employees but change is required for improvement and ongoing success. In many workplaces there are people who are objectionists – I suspect this is not a real word but used here to describe people who regularly take objection to change initiatives. Therefore they are objection-ist. I’ve […]
28 Sep 2017
Social interaction in our workplaces is increasingly important as automation replaces simple tasks, pushing our workers into more knowledge-based and management roles. The knowledge economy relies on social interaction and cultures that promote and facilitate these interactions. Research suggests we are seeing a decrease in empathy and increase in narcissism, particularly in our young people.
20 Aug 2017
Are you already measuring social capital through your employee satisfaction survey without knowing it? Many of the questions we typically ask in employee satisfaction surveys actually reveal a lot about our organisation’s social capital. A simple view of social capital is the extent of organisational connectedness – how many people know each other and how […]
20 Aug 2017
A guide for the measurement of social capital at any level in any context. There is almost universal agreement that social capital is difficult to measure with a high degree of validity. Demand for relevant empirical measures has continued to outstrip supply. You have likely found this article because you are looking for (and not […]
09 Aug 2017
Many modern businesses are very good at maximising profit by finding efficiencies and reducing costs. I’ve heard the phrase “do more with less” too many times to count and it normally means employees will be burdened with more responsibilities without further reward. This can result in increased profits but it can also destroy social capital […]
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